Frequently Asked Questions

We offer exterior traditional window cleaning for both residential and commercial properties, as well as professional gutter cleaning. Our services are carried out using modern equipment to ensure safe, effective, and high-quality results every time.

Yes, we provide exterior window and gutter cleaning services for both residential and commercial properties.

Most customers choose window cleaning every 4–8 weeks, depending on location, weather, and personal preference. We offer regular 4-week, 6-week and 8-week cleaning schedules, as well as one-off cleans to suit your needs.

We recommend gutter cleaning at least once a year. Properties near trees may need more frequent cleaning to prevent blockages and water damage.

No, you don’t need to be present for the quote. As long as we have clear access to the exterior of the property and any gates are unlocked, we can complete the quote and send it to you once it’s done.

No, you don’t need to be present on the day of the appointment as long as we have clear access to the exterior of the property and any gates are unlocked.

Once the work is completed, we’ll let you know and payment can be made easily via your preferred method.

Yes, we are insured and carry public liability insurance. This protects both you and our team while we work on your property, so you can have confidence in our service.

We use professional gutter vacuum systems and real-time inspection cameras to safely remove debris and ensure your gutters are clear and flowing properly.

Yes, we can clean in light rain—this doesn’t affect the quality of our window cleaning. However, for severe weather conditions, we may need to reschedule window cleaning or gutter clearing services to ensure the safety of our team and your property.

You can contact us by phone, email, or through our website to arrange a free, in-person, no-obligation quote. We’ll assess your property and provide a clear estimate so you know exactly what to expect.

We’ll let you know in advance which day we’ll be attending your property, so you have time to prepare.

To help us carry out the work safely and efficiently, please ensure all gates are unlocked to allow access to exterior windows, conservatories, and gutters for the services you have booked.

We also recommend removing any obstacles that may restrict access around your property and ensuring pets are kept secure during our visit.

If there are any access issues or special instructions, please let us know in advance so we can complete the service smoothly and ensure all scheduled work can be carried out on the day.

Yes, we do. While many of our customers choose regular scheduled cleans, we’re more than happy to provide one-off window cleaning.

This is ideal for situations such as pre-sale cleans, preparing for a new tenancy, holiday lets, or if your property is being marketed and you want it looking its absolute best for viewings.

No, we currently specialise in exterior window cleaning only and do not provide interior window cleaning services. This allows us to focus on delivering a safe, efficient, and high-quality finish to all external areas of your property.

If your location doesn’t appear on our service area list, please feel free to get in touch via our contact form or email. We may still be able to accommodate your request depending on the location.

Yes, of course. We kindly ask for at least 24 hours’ notice if you need to change or cancel your booking. This allows us to adjust our schedule and offer the slot to another customer.

Please note that late cancellations with less than 24 hours’ notice may result in a £20 cancellation fee.