Privacy Policy

Clean and Clear (“we,” “us,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, use our website, or use our services.

1. Who We Are

Clean and Clear provides exterior residential and commercial window cleaning, jet washing as well as gutter clearing and cleaning services. We are the data controller for any personal information you provide to us.

2. Information We Collect

We may collect the following personal information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Details about your property

  • Details about the services you request

  • Communication records (emails, messages, quotes, bookings, or enquiries)

  • Payment details (used only to process payments; we do not store card details)

3. How We Use Your Information

We use your information to:

  • Provide window cleaning, jet washing, gutter clearing, and cleaning services

  • Respond to enquiries and quote requests

  • Arrange appointments and communicate with you

  • Process payments

  • Meet legal, insurance, and business obligations

We do not sell or share your personal data for marketing purposes.

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following:

  • Performance of a contract

  • Legal obligations

  • Your consent (where required)

5. Sharing Your Information

We only share personal information when necessary, such as with:

  • Legal or regulatory authorities, when required by law

6. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal, tax, or insurance requirements

  • Address any disputes or claims

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (where applicable)

To exercise these rights, contact us at: info@cleanandclearcompany.net

8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. By using our website, you consent to our use of cookies. You can manage cookie settings through your browser.

9. If the Business Is Sold

If Clean and Clear is sold or transferred, customer contact details may be passed to the new owner for business continuity only.

10. Complaints

If you have any concerns about how we handle your personal data, please contact us at: info@cleanandclearcompany.net

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Privacy Policy – Version 01.01.2026